Thanks easyJet for charging me an additional €** for a school bag. When I asked the wom...

GetHuman-kbiuh's customer service issue with Easyjet from November 2018

4 views
 | 
1591 similar
 | 
0 following
Help with my Easyjet issue
First: share to improve GetHuman-kbiuh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kbiuh's next move: talk to Easyjet when they open.
Easyjet's call center is closed now. We will send GetHuman-kbiuh a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kbiuh may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-kbiuh's own words
Thanks easyJet for charging me an additional €** for a school bag. When I asked the woman at the desk about Three Ireland customers being upgraded to priority for free (which is clearly advertised on their planes) she told me this wasn't possible but I could upgrade for €* - I wasn't pushed on this, and having already spent a lot of money on flights I thought I'd save my €* for food for my * hour stop over in London. I told her I was happy to carry both my bags and she happily let me through, knowing I wasn't allowed two bags and would receive a heafty fine at the gate. If that lady had have followed basic customer service nicety it would have saved me €**. *pleaseshare *puttheinternettogooduse *iwantjusticefromeasyjet @ Montpellier, France**This account was discribed by my niece Katie Branagan returning from the ICU where she took care of my sister in critical need. *Fl. No. **** ******‘********@***.com**Katie is a full time student.*Thank you for your consideration.
GetHuman-kbiuh did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman-kbiuh fixed the problem
We are waiting for GetHuman-kbiuh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kbiuh fixes it.
This email address isn't valid

Easyjet

Customer service issue
Reported by GetHuman-kbiuh
Nov 27th, 2018 - 9 mons ago
I have an issue with Easyjet too
Not resolved
Seen by 4 customers so far
Similar issue to 1591 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kbiuh started working on this issue
Nov 27th, 2018 1:28am