My wife and I (Christopher and Ann Press) booked a return Easyjet flight from Edinburgh...

GetHuman1309183's customer service issue with Easyjet from October 2018

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The issue in GetHuman1309183's own words
My wife and I (Christopher and Ann Press) booked a return Easyjet flight from Edinburgh to Heraklion. Out on * September, flight no EZY****, return on** September, flight no EZY****.* Unfortunately my wife was injured the day before we were due to fly back from Heraklion and spent a week in hospital in Rethymno. We can provide the hospital report on her condition and the fact that she could not travel at that time.*The return booking was cancelled by her son Clive Angus as soon as possible.*He also made a new booking on our behalf. to travel on ** September, flight no EZY****, with special assistance (very much appreciated) for my wife, who needed a wheelchair.*I am seeking a refund of the two single fares from Heraklion to Edinburgh for the journey we had to cancel.*Christopher Press
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How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Customer service issue
Reported by GetHuman1309183
Oct 10th, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 1202 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1309183 started working on this issue
Oct 10th, 2018 3:09pm
GetHuman1309183 indicated the issue is not fixed yet.
Oct 12th, 2018 7:59am
GetHuman1309183 indicated the issue is not fixed yet.
Oct 22nd, 2018 7:52am
GetHuman1309183 indicated the issue is not fixed yet.
Oct 22nd, 2018 7:53am

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