My wife and I (Christopher and Ann Press) booked a return Easyjet flight from Edinburgh...

GetHuman1309183's customer service issue with Easyjet from October 2018

Help with my Easyjet issue
The issue in GetHuman1309183's own words
My wife and I (Christopher and Ann Press) booked a return Easyjet flight from Edinburgh to Heraklion. Out on * September, flight no EZY****, return on** September, flight no EZY****.* Unfortunately my wife was injured the day before we were due to fly back from Heraklion and spent a week in hospital in Rethymno. We can provide the hospital report on her condition and the fact that she could not travel at that time.*The return booking was cancelled by her son Clive Angus as soon as possible.*He also made a new booking on our behalf. to travel on ** September, flight no EZY****, with special assistance (very much appreciated) for my wife, who needed a wheelchair.*I am seeking a refund of the two single fares from Heraklion to Edinburgh for the journey we had to cancel.*Christopher Press
GetHuman1309183 did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman1309183 fixed the problem
We are waiting for GetHuman1309183 to fix the problem and share the solution with the rest of us customers.
Please help with my Easyjet issue
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Easyjet email you?
This email address isn't valid

Easyjet

Customer service issue
Reported by GetHuman1309183
Oct 10th, 2018 - a mon ago
I have an issue with Easyjet too
Fixed
Seen by 6 customers so far
Similar issue to 1202 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1309183 started working on this issue
Oct 10th 3:09pm
GetHuman1309183 indicated the issue is not fixed yet.
Oct 12th 7:59am
GetHuman1309183 indicated the issue is not fixed yet.
Oct 22nd 7:52am
GetHuman1309183 indicated the issue is not fixed yet.
Oct 22nd 7:53am