Hi *I recently flew from London to larnica on the **th august **** flight number**** .i...

GetHuman1155161's customer service issue with Easyjet from September 2018

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The issue in GetHuman1155161's own words
Hi *I recently flew from London to larnica on the **th august **** flight number**** .i have submitted a compensation form as the flight was over * hrs delayed .i have had this declined saying the flight was not delayed by more than * hrs .firstly we were told the plane had issues with the engine and tests were run several times which was deemed as inconclusive so we then had to walk over to the other side of the airport to get on a different plane .it was by now about ** .** the plane was due to fly at **.** .once on the plane we did not take off In till **** so by my calculations that is * *** hrs.i actually looked at my watch to work out the time we would arrive so I do not understand why you have told me the flight was less than * hrs delayed*My booking ref is Etwrwgn.i have tried phoning today but was on the phone for half an hour no answer and your live chat had no agents available.i have spoken earlier to one of ur colleagues who also informed me that the flight delay was under * hrs and I can assure you this was not the case*Regards **Lkmidgley

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Easyjet

Customer service issue
Reported by GetHuman1155161
Sep 17th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1025 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman1155161 started working on this issue
Sep 17th, 2018 3:55pm
GetHuman1155161 shared this issue with friends on Facebook
Sep 17th, 2018 3:56pm
GetHuman1155161 indicated the issue is not fixed yet.
Sep 17th, 2018 3:57pm

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