Hours ago, I called travelocity to book my flight. I gave him (agent) all my info. When...

GetHuman-carlmile's customer service issue with EVA Air from January 2019

Help with my EVA Air issue
The issue in GetHuman-carlmile's own words
Hours ago, I called travelocity to book my flight. I gave him (agent) all my info. When I got my confirmation email, I noticed my name is missing my middle name. I called travelocity right away..they said I have to cancel the flight and book again.*I wish I could do that, but the money in my card is not enough to use for another booking and I don't have any other card to use. I really need to be on that flight..to be with my mom right away..she's dying right now in the hospital. Pls help me pls..
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EVA Air

Customer service issue
Reported by GetHuman-carlmile
Jan 13th, 2019 - a mon ago
I have an issue with EVA Air too
Fixed
Seen by 2 customers so far
Similar issue to 600 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-carlmile started working on this issue
Jan 13th 9:10am
GetHuman-carlmile indicated the issue is not fixed yet.
Jan 13th 9:20am