I was a premium passenger on Eva Air Flt *Br*** Bangkok to SFO. I had a brand new Samso...

GetHuman1648937's customer service issue with EVA Air from November 2018

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The issue in GetHuman1648937's own words
I was a premium passenger on Eva Air Flt *Br*** Bangkok to SFO. I had a brand new Samsonite lg checked bag upon receiving it at SFO the front two compartments had been tampered with my TSA locks were removed and the two zippers were broken off for no reason as there was nothing in those compartments. I need to have the bag repaired as I am taking a cruse in December of this year. I have spoken to USAA travel department my booking agent and have been advised to attempt to resolve the issue with Eva Air and to contact them if I am unable to resolve the issue for further action.*Thank you in advance *Loren Fitzgerald
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Customer service issue
Reported by GetHuman1648937
Nov 30th, 2018 - 6 mons ago
I have an issue with EVA Air too
Seen by 15 customers so far
Similar issue to 423 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman1648937 started working on this issue
Nov 30th, 2018 7:38pm
GetHuman1648937 indicated the issue is not fixed yet.
Dec 12th, 2018 8:53pm