Want to make sure about luggage allowance

GetHuman-thanapat's customer service issue with EVA Air from August 2018

Help with my EVA Air issue
The issue in GetHuman-thanapat's own words
The problem: Want to make sure about luggage allowance
GetHuman-thanapat did not yet indicate what EVA Air should do to make this right.
I have an issue with EVA Air too
How GetHuman-thanapat fixed the problem
We are waiting for GetHuman-thanapat to fix the problem and share the solution with the rest of us customers.
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EVA Air

Customer service issue
Reported by GetHuman-thanapat
Aug 22nd, 2018 - 3 mons ago
I have an issue with EVA Air too
Fixed
Seen by 6 customers so far
Similar issue to 140 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-thanapat started working on this issue
Aug 22nd 9:37am
GetHuman-thanapat indicated the issue is not fixed yet.
Aug 22nd 8:21pm
GetHuman-thanapat indicated the issue is not fixed yet.
Aug 23rd 7:55pm
GetHuman-thanapat indicated the issue is not fixed yet.
Aug 25th 6:10pm
GetHuman-thanapat shared this issue with others over email
Aug 25th 6:12pm