I have to cancel my flight. My booking number is VV*T*D. There was a loss in the family...

GetHuman755567's customer service issue with EVA Air from June 2018

Help with my EVA Air issue
Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
I have to cancel my flight. My booking number is VV*T*D. There was a loss in the family and I have to cancel the flight, June **th
I trust that EVA Air will make this right and come up with a resolution that is fair.
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EVA Air

Customer service issue
Reported by GetHuman755567
Jun 6th, 2018 - 13d ago
I have an issue with EVA Air too
Fixed
Seen by 3 customers so far
Similar issue to 35 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman755567 started working on this issue
Jun 6th 11:43am
GetHuman755567 indicated the issue is not fixed yet.
Jun 6th 12:57pm