My account has been inactivated. When I go to erewards.com, a foreign language (which...

GetHuman-esclevin's customer service issue with E-Rewards from June 2018

Help with my E-Rewards issue
The issue in GetHuman-esclevin's own words
My account has been inactivated. When I go to erewards.com, a foreign language (which I do not understand) appears. I have emailed but do not get a response. I have points accrued and want to know how many I have so that I may use them. Is there a phone number I can call so that someone can talk me through this problem and correct it?
GetHuman-esclevin did not yet indicate what E-Rewards should do to make this right.
I have an issue with E-Rewards too
How GetHuman-esclevin fixed the problem
I got no response from erewards, even though they said they would get back to me. This was disappointing, but I was sent another survey and upon completing it, the problem seemed to fix itself.
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E-Rewards

Customer service issue
Reported by GetHuman-esclevin
Jun 15th, 2018 - a yr ago
I have an issue with E-Rewards too
Fixed
GetHuman-esclevin shared how to fix
Seen by 18 customers so far
Similar issue to 37 others
0 customers following this
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Timeline
GetHuman-esclevin started working on this issue
Jun 15th, 2018 10:12pm
GetHuman-esclevin confirmed the issue is fixed. Hooray!
Jun 18th, 2018 11:19pm