Yeah I had called my friend to tell her I couldn't find a generator. But her phone kept...

GetHuman765469's customer service issue with Duke Energy (NC & SC) from June 2018

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The issue in GetHuman765469's own words
Yeah I had called my friend to tell her I couldn't find a generator. But her phone kept going to voicemail so being elderly with special needs and bad COPD I came on over. Thank God her doors were open cause she's laying hear in the floor and couldn't get up. Well I gotta get up in over to the bed. She says she thinks she's alrightI'm telling her she needs to at least go get checked out she said the co signer thing went through on her power being turned on and y'all were supposed to have been or here two hours ago. I know what it takes to turn that power on and I'm telling you right now I think it would be in y'alls very best interest if y'all get your guy out here to turn this power own and thank all the legal powers that be y'all are not dealing with the results of a an elderly special needs person that died and cause her cool air wasn't on and she had no way to charge her phone had no line of rescue except a concerned CITIZEN.I just hope there aren't any residual injuries from this. Amen.... Amen
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman765469
Jun 9th, 2018 - a yr ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 2 customers so far
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GetHuman765469 started working on this issue
Jun 9th, 2018 2:18am