I am a new customer and won some money and did a with drawl on the account for...

GetHuman5294096's customer service issue with DraftKings.com from September 2020

Help with my DraftKings.com issue
First: share to improve GetHuman5294096's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5294096 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5294096's own words
I am a new customer and won some money and did a with drawl on the account for $***.** It has been a week. I have emailed DraftKing two other times with no reply. I have paid money to do a chat on line with no help...I just either want the money put back on the credit card that I used or it can be mailed to me....I will not make any more bets...This is insane. I made a bet with FanDuel and already have received my money and I am also able to contact a person with questions...Can you at least email me and let me know when I will be getting my funds or if this was just a scam that I need to let BBB know about.

GetHuman5294096 did not yet indicate what DraftKings.com should do to make this right.

How GetHuman5294096 fixed the problem

We are waiting for GetHuman5294096 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DraftKings.com customer problems.
Why Is My Draftkings Account Locked?Why Is My Draftkings Account Restricted?
Do you have a customer issue as well?
We can help you get DraftKings.com's attention and get better help faster. Tap below to get started.
Having DraftKings.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DraftKings.com

Customer service issue
Reported by GetHuman5294096
Sep 23rd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 485 others
0 customers following this

Timeline

GetHuman5294096 started working on this issue
Sep 23rd, 2020 7:42pm