My name is falyn fletcher i am a dasher. I want to write you involving a few issues i h...
GetHuman-ffalyn's customer service issue with DoorDash from May 2020
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My name is falyn fletcher i am a dasher. I want to write you involving a few issues i have. One you guys dont pay very well. I get orders from a restraunt in mentor to deliver to * or * even more cities away for only * dollars or less. My car is being teared apart and adding alot of miles on it for not much money at all. I think dashers need to be paid more then what they get. Seconded of all The ratings should not affect us . these restraunts make us dashers wait for hours for the food. They put us on the back burner while other people that arrived after us get there food before us. Im not saying all restraunts but to name a few bjs in mentor, smokey bones in mentor, and outback steakhouse in mentor are a couple that waste our time and gas. I have heard they do this because they dont get tips. And us dashers get blamed and our ratings get affected by this. I have had to go back to restaunts and redo orders because the way they put food in the bag ruined the food for the customers and ruin my own bag. I do what i can for my customers It is not right at all. Now another issue i have is why is there orders from a restraunt in one city say arbys or other franchises have to be delivered to * cities away when there are closer ones in there area. For an example i had a offer from a mcdonalds in mentor going to willowick which is pretty far in my book. I know willowick has a mcdonalds they are everywhere. You need to make your delivery areas smaller. I am not driving to mcdonalds in mentor ohio to eastlake ohio for ** dollars or less. My car is breaking down because i do this for a living. I would recommend paying more and limiting restraunts in my opinion. I like working for you guys but you need to make a few changes is all i am trying to say. Thank you for reading this.
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