Hi im a driver for door dash. I just drove ** minutes away to do an order that I had to...

GetHuman-edupuis's customer service issue with DoorDash from December 2018

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The issue in GetHuman-edupuis's own words
Hi im a driver for door dash. I just drove ** minutes away to do an order that I had to drop because my red card was declined. I followed the instructions in the app and ended up having to go to the chat where nobody got to me within ** minutes. Ended up having to drop the order and I now have no way to get this problem resolved because theres no phone number to directly talk to somebody from door dash help. I feel as though this needs to be resolved immediately because I cannot do orders if my cards not working. I should also still record pay as this is door dash’s fault not mine that the card didn’t work. I drove all the way here and waited thirty minutes for nothing. Please get back to me as soon as possible and if theres a number where I can speak to someone directly please include.
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DoorDash

Customer service issue
Reported by GetHuman-edupuis
Dec 2nd, 2018 - 6 mons ago
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GetHuman-edupuis started working on this issue
Dec 2nd, 2018 7:56pm