I scheduled an order at **:**am for *-*:**pm and it's now past that time and my order s...

GetHuman1696710's customer service issue with DoorDash from December 2018

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The issue in GetHuman1696710's own words
I scheduled an order at **:**am for *-*:**pm and it's now past that time and my order still isn't here. The app gave me a notification that a dasher was at the restaurant half an hour ago but the app tracking still says they're preparing my single slice of cheesecake. How long can this take? I scheduled It at this time as it's the only time I'm available to receive my order and now it's past the scheduled time.
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DoorDash

Customer service issue
Reported by GetHuman1696710
Dec 5th, 2018 - 2 mons ago
I have an issue with DoorDash too
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Seen by 2 customers so far
Similar issue to 6270 others
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Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman1696710 started working on this issue
Dec 5th, 2018 6:40pm