Hello, my name is Maxwell Broyles and I am a dasher for you and when I got logged out l...

GetHuman-broylesm's customer service issue with DoorDash from November 2018

6 views | 5042 similar | 0 following
Help with my DoorDash issue
First: share to improve GetHuman-broylesm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-broylesm's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-broylesm got a response or help escalate.
Before contacting them, items GetHuman-broylesm may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-broylesm's own words
Hello, my name is Maxwell Broyles and I am a dasher for you and when I got logged out last night I was not able to log back in. I kept on getting a message saying “login error unable to authenticate” so I was thinking I maybe had the wrong password so I went ahead and changed my password but the app is still giving me the same message when I try to log in. I thought I’d give it some time to take in that my password changed so I waited ** hours until this morning to try logging in again and it is giving me the same message even though I know I have the correct password. Because of this I went ahead and deleted the app and reinstalled it and then trusted it again because it’s an enterprise app and when I went to log in it gave me the same error message. Next I went ahead and downloaded the dasher app on another device I have and trusted it and everything and then tried logging in with the same email and password that I’ve been using and it allowed me to log in with no problems or error message. Although this error message is still popping up on my main device whenever I try to log in and when I try to log in on my main device I make sure that I am logged out on the other so I know that is not an issue either. Please help me figure out how I can get logged back in without the error message on my main device. Thank you, please get back as soon as you can as I would love to continue dashing for you today!

GetHuman-broylesm did not yet indicate what DoorDash should do to make this right.

How GetHuman-broylesm fixed the problem

We are waiting for GetHuman-broylesm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-broylesm fixes it.
This email address isn't valid

DoorDash

Customer service issue
Reported by GetHuman-broylesm
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5042 others
0 customers following this

Timeline

GetHuman-broylesm started working on this issue
Nov 10th, 2018 3:34pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians