Driver app went down at *:** during my delivery. I called customer service to find out...
GetHuman-rsaltlak's customer service issue with DoorDash from November 2018
Help with my DoorDash issue
First: share to improve GetHuman-rsaltlak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rsaltlak's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-rsaltlak got a response or help escalate.
Before contacting them, items GetHuman-rsaltlak may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-rsaltlak's own words
Driver app went down at *:** during my delivery. I called customer service to find out why and asked them to sign me out at after waiting for over an hour to talk to the rep.was informed they would do it.my dash was from ** am to *pm.could not stop the dash at * today.when I finally was able to do so it was *:**.i need the time to be readjusted to end time at *:**.because of app issues and unable to sign in and unable to reset my password this put me over my End time when I could not work.this is not my fault not being able to log out in time.I only was able to work from **:** am to *:** pm.because the app went down.can you please readjust the time on my pay account for today for * hrs and ** minutes it is showing * hrs and ** minutes.i was unable to to log out had app issues and login issues.I was lied to by the rep when I was informed they will end my dash at * pm.can you please fix today time online.thank you
GetHuman-rsaltlak did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-rsaltlak fixed the problem
We are waiting for GetHuman-rsaltlak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.