Hello, I had an issue on my last Dash after delivering the order. My car was was in pa...

GetHuman-jansette's customer service issue with DoorDash from October 2018

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The issue in GetHuman-jansette's own words
Hello, I had an issue on my last Dash after delivering the order. My car was was in park and running. As I got out to delivery the order heavy winds came through and closed my door and locked me out of my car. The order was delivered on time but my phone was locked inside the car. The customer was kind enough to let me borrow his phone to call my insurance company to send out someone to unlock my door but it took them almost * hours to get there. I wanted to reach out and notify you that was the reason I was not able to mark my order delivered until after my door was unlocked. Please feel free contact the customer who can verify my situation. I was very lucky to have a gracious customer to assist me and allowing me into his home on a cold and rainy night.
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DoorDash

Customer service issue
Reported by GetHuman-jansette
Oct 20th, 2018 - a mon ago
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Seen by 6 customers so far
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GetHuman-jansette started working on this issue
Oct 20th 6:29am