I placed an order for delivery through Portillo’s app. They use a doordasher to deliver...

GetHuman1341304's customer service issue with DoorDash from October 2018

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The issue in GetHuman1341304's own words
I placed an order for delivery through Portillo’s app. They use a doordasher to deliver their orders. We received our order incorrectly, I called Portillo’s regarding the issue and it resulted in me having to go to Portillo’s myself. I would like it fixed by getting reimbursed for the delivery charge since I had to go back to the store to get it. I made the request for refund at Portillo’s, but they said I had to contact doordash for the reimbursement.
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DoorDash

Customer service issue
Reported by GetHuman1341304
Oct 14th, 2018 - 8 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 12 customers so far
Similar issue to 3751 others
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Timeline
GetHuman1341304 started working on this issue
Oct 14th, 2018 1:49am