I want to cancel my subscription. DoorDash's help instructions says: **You can cancel y...

GetHuman-thawestc's customer service issue with DoorDash from October 2018

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The issue in GetHuman-thawestc's own words
I want to cancel my subscription. DoorDash's help instructions says: **You can cancel your DashPass subscription anytime using the DoorDash app or website.**On iOS, log into your account and tap on the “Manage DashPass” banner. Then tap on “End Subscription”, and confirm on the next page by tapping on “End Subscription”.*On Android and Web, log into your account and tap on the menu icon in the upper left corner. Tap on DashPass. Then tap on “End Subscription”, and confirm on the next page by tapping on “End Subscription”.**There is no "End Subscription" in my account. I have sent them an email that I want to cancel my account. However, I am skeptical that they will honor my request.**I just want them to delete my account , profile, and credit card information.
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DoorDash

Customer service issue
Reported by GetHuman-thawestc
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3661 others
0 customers following this
Timeline
GetHuman-thawestc started working on this issue
Oct 11th, 2018 9:53pm

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