It seems that doordash is actively assigning me deliveries that are very time-consuming...

GetHuman1149537's customer service issue with DoorDash from September 2018

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The issue in GetHuman1149537's own words
It seems that doordash is actively assigning me deliveries that are very time-consuming and resource draining. For example I get an opportunity for an order that takes ** minutes to get to and then an additional ** minutes further out from there. It would seem that financial success of the Dashers would be in the best interest of Doordash, Dashers and our customers. My wife and I really enjoy the Dashing, as she often rides along, handling the technology i.e the phone and the doordash application so I can focused on the customers and my driving. I sincerely want to be successful and provide a great experience for our customers. I am sure the opportunity for financial gain exists but I think we are missing something. *I would like the opportunity to have a discussion with someone in the know or in charge so to speak about some of the things that don't on the surface make sense to me. We are currently dashing but would like to set up a time for someone to call me to help me understand assignment process and allow me to provide feedback and possible suggestions for improvement where possible. *Sincerely,*Keefer Davis******@***.com****-***-****

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DoorDash

Customer service issue
Reported by GetHuman1149537
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2724 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account

Timeline

GetHuman1149537 started working on this issue
Sep 16th, 2018 1:09am

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