Hi I placed an order with door dash on ********. Forty minutes after the driver called...

GetHuman-achrisc's customer service issue with DoorDash from August 2018

24 views | 1949 similar | 0 following
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The issue in GetHuman-achrisc's own words
Hi I placed an order with door dash on ********. Forty minutes after the driver called me and he couldn't find my address. I didn't know where he was from what he was telling me, and he started to give me attitude, saying that" I should be able to direct him". I told him that i didn't appreciate his demeanor and it was his job to deliver the food. Next, i received a call from someone that said they were from Doordash and the driver was lost, I told her that this isn't my problem and they were responsible for delivering the food. she then hung up on me! I contact the restaurant, they told me that the driver was not professional, could not read the order to them and just showed them his phone with the order. They were very sympathetic but had no contact info for Door Dash. I am very frustrated with the whole situation from the driver to being hung up on and you doing business with someone who has no contact information. I would like someone to contact me and explain how you can be so incompetent.

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DoorDash

Customer service issue
Reported by GetHuman-achrisc
Aug 23rd, 2018 - 3 years ago
Fixed
Seen by 24 customers so far
Similar issue to 1949 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account

Timeline

GetHuman-achrisc started working on this issue
Aug 23rd, 2018 11:47pm
GetHuman-achrisc indicated the issue is not fixed yet.
Aug 27th, 2018 8:47pm
GetHuman-achrisc indicated the issue is not fixed yet.
Aug 27th, 2018 8:48pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:49pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:49pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th, 2018 8:50pm

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