Hi I placed an order with door dash on ********. Forty minutes after the driver called...

GetHuman-achrisc's customer service issue with DoorDash from August 2018

Help with my DoorDash issue
The issue in GetHuman-achrisc's own words
Hi I placed an order with door dash on ********. Forty minutes after the driver called me and he couldn't find my address. I didn't know where he was from what he was telling me, and he started to give me attitude, saying that" I should be able to direct him". I told him that i didn't appreciate his demeanor and it was his job to deliver the food. Next, i received a call from someone that said they were from Doordash and the driver was lost, I told her that this isn't my problem and they were responsible for delivering the food. she then hung up on me! I contact the restaurant, they told me that the driver was not professional, could not read the order to them and just showed them his phone with the order. They were very sympathetic but had no contact info for Door Dash. I am very frustrated with the whole situation from the driver to being hung up on and you doing business with someone who has no contact information. I would like someone to contact me and explain how you can be so incompetent.
GetHuman-achrisc did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-achrisc fixed the problem
We are waiting for GetHuman-achrisc to fix the problem and share the solution with the rest of us customers.
Please help with my DoorDash issue
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DoorDash email you?
This email address isn't valid

DoorDash

Customer service issue
Reported by GetHuman-achrisc
Aug 23rd, 2018 - 4 mons ago
I have an issue with DoorDash too
Fixed
Seen by 3 customers so far
Similar issue to 1949 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman-achrisc started working on this issue
Aug 23rd 11:47pm
GetHuman-achrisc indicated the issue is not fixed yet.
Aug 27th 8:47pm
GetHuman-achrisc indicated the issue is not fixed yet.
Aug 27th 8:48pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:49pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:49pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:50pm
GetHuman-achrisc shared this issue with others over email
Aug 27th 8:50pm