DoorDash Customer FAQ

You can find the most up-to-date contact information for DoorDash gift card services right here on this page that you are viewing.

If you've forgotten the email you used for DoorDash, try checking your email accounts for previous DoorDash communications or receipts. If you still can't determine which email you used, you may need to reset your account information through the DoorDash app or website.

If you find a charge on your debit card from DoorDash that you do not recognize, it could be a mistake or possible fraudulent activity. DoorDash takes these matters seriously. Please check all your DoorDash receipts to verify or match the charge. If you can't identify the charge, and believe it might be unauthorized, contact your bank to dispute the charge and secure your account. It is crucial to act immediately to protect your financial interests.

This issue could be due to several reasons like a temporary glitch in the app, weak internet connection, or a problem with your device's settings. Here's how you could potentially fix it: Firstly, make sure you're connected to a strong internet connection. Then, try closing and restarting the app. If the problem persists, clear the cache and data of the Dasher app from your device's settings. If all else fails, uninstall and reinstall the app. Remember, your login credentials will be required again if you reinstall the app. If the issue continues after these steps, it might be worth checking if others are experiencing the same problem, as it could be a broader issue that DoorDash needs to fix.