I ordered a delivery for today, June **th, between **:**-**:**. The app stated the deli...

GetHuman777640's customer service issue with DoorDash from June 2018

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I ordered a delivery for today, June **th, between **:**-**:**. The app stated the delivery arrived at **:**, but no delivery came in for me. A delivery came in about that time for an Ashley Martinez (clearly not my name). There is a student at our school with that name so the order was given to her. Since I didn’t receive the first order I had to place a second one. I want a refund for the first order that I didn’t receive due to the driver saying it was for the wrong person.
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DoorDash

Customer service issue
Reported by GetHuman777640
Jun 12th, 2018 - 9 mons ago
I have an issue with DoorDash too
Fixed
Seen by 4 customers so far
Similar issue to 517 others
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Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman777640 started working on this issue
Jun 12th, 2018 7:16pm
GetHuman777640 confirmed the issue is fixed. Hooray!
Jun 15th, 2018 9:03pm