Before contacting them, items GetHuman-sabest may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-sabest's own words
MY MOTHER PASSED AWAY ON ****** ACCOUNT * *********** BETTY JOHNSONN **** HARRIS HILL ROAD DUNNSVILLE VA ******* THE ACCOUNT NEEDS TO BE CLOSED AND THE NEXT PERSON NEEDS TO OPEN THE ACCT IN THEIR NAME, AND NOT USE MY MOTHERS CREDIT OR SOCIAL SECURITY NUMBER. HER SOCIAL SECURITY NUMBER HAS BEEN REPORTED TO CREDIT BUREAUS AS HER BEING DECEASED - SO NO ONE SHOULD BE PIGGY BACKING OFF OF HER CREDIT. PLEASE CLOSE THIS ACCOUNT AND WHOMEVER NEEDS TO OPEN A NEW ACCT IN THEIR NAME UNDER THEIR CREDIT
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