Dominion Virginia Power's office hours are Monday through Friday from 8:30 am to 5:00 pm. However, the company understands that emergencies can occur at any time, so they provide 24/7 support for power outages and other urgent situations. Customers can reach Dominion Virginia Power's customer service at any hour for assistance regarding power issues, billing inquiries, or general queries. Additionally, customers can access their accounts, make payments, and report outages through Dominion Virginia Power's online portal, available 24/7. While the physical office hours are limited to weekdays, Dominion Virginia Power strives to ensure that customers have access to continuous assistance and support, even after regular business hours.
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