I was at One of your stores in Greenwell Springs Louisiana and walked in and was asked...

GetHuman5887573's customer service issue with Dollar Tree from March 2021

Help with my Dollar Tree issue
The issue in GetHuman5887573's own words
I was at One of your stores in Greenwell Springs Louisiana and walked in and was asked if I had a mask. Hi let the employee know that I was medically unable to wear a mask I was cursed out and when I asked her name was told I didn’t need her ******* name this happened at about *:** PM I called the customer service number and was transferred to an employee complaint voicemail I left a voicemail let them know that I wasn’t an employee but I would like to talk to somebody as soon as I can. I am highly pissed off at the moment and cannot believe the woman talked to me like that. I am hoping this is not one of y’all store managers.

GetHuman5887573 did not yet indicate what Dollar Tree should do to make this right.

How GetHuman5887573 fixed the problem
Dollar tree had me on hold for ** minutes and the person transferred me to the employee complaint department I left a message and got a call back directly from the lady and she has submitted for the DM to call me.
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Dollar Tree

Customer service issue
Reported by GetHuman5887573
Mar 25th, 2021 - 2 months ago
Fixed
GetHuman5887573 shared how to fix
Seen by 7 customers so far
Similar issue to 601 others
0 customers following this
Items needed
Order number
Billing address
Email address
Phone number
Name on account

Timeline

GetHuman5887573 started working on this issue
Mar 25th 6:50pm
GetHuman5887573 confirmed the issue is fixed. Hooray!
Mar 25th 11:00pm