Nakita yelled at me in dollar tree today when i walked in the store picked up a paper o...

GetHuman1339874's customer service issue with Dollar Tree from October 2018

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The issue in GetHuman1339874's own words
Nakita yelled at me in dollar tree today when i walked in the store picked up a paper on register * Nakita on register one turned around and yelled at me papers are for purchase at the register i dropped the paper in shock. The cashier at register * looked at me she was speechless as i was. The manager was called and as he was talking to me Nakita turned and smirked at me. He stated he would talk to her an walked away. I often shop in this store this is the first time that i have had such poor customer service. I'm a customer service representative myself and her behavior is horrific as a cashier. I think she and the manager need to be counseled on there behavior and trained on on quality customer service skills yelling and smirking at the customers is outrageous and she probably has done this before she was very comfortable in what did today the smirk was proof. I want a letter of apology from both manager and cashier. I might be spelling her name wrong the time was between **n and *p i walked out without buying anything and i don't want to be served by her in the store.

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Dollar Tree

Customer service issue
Reported by GetHuman1339874
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 248 others
0 customers following this

Timeline

GetHuman1339874 started working on this issue
Oct 13th, 2018 7:44pm