I recently rented from dollar in Denver (notice **************) and was asked if I want...
GetHuman761831's customer service issue with Dollar Rent-A-Car from June 2018
Help with my Dollar Rent-A-Car issue
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The issue in GetHuman761831's own words
I recently rented from dollar in Denver (notice **************) and was asked if I wanted prepaid tolls for *** dollars. Knowing I’d only have a couple tolls, I declined as this was most economical for rental. I was expecting a bill for the * times I had tolls totaling ** .** dollars. Bill came for $**.** for **.** paid and **.** for service charges. I feel that should have been explained and this is a gross over charge. I rent frequently and have always had good experience either Dollar. Principle will prevent future rentals and lost revenue to Dollar will far exceed the ** additional revenue gained by this practice and this one time event.
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