Yes this is Matt Davis I bought a five pack of the Hanes facemask from your store this...

GetHuman-dmattdav's Store Feedback issue with Dollar General from February 2021

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The issue in GetHuman-dmattdav's own words
Yes this is Matt Davis I bought a five pack of the Hanes facemask from your store this **** this past week. I got home open the package and realized it wasn’t what was I thought it was. I took them back to the store with the receipt and ask for a refund and the manager was very rude and said that they hit the box of been taped he was not give me a refund. I went home look at the Dollar General return policy and it clearly states you’re not happy with the product bring it back and you’ll be refunded. I tried again today and the manager was very rude. He said I should be ashamed of myself. I shop there three or four times a week. I want Dollar General to stand behind there return policy and refund my money. The store is located at *** South Enochville Avenue. Kannapolis NC ******The store manager is Kareem Hammond. He also told me he was a **** good manager in the presence of other customers. I expect a call no later than Monday at twelve noon. *Matt Davis ***-***-****

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Dollar General

Store Feedback issue
Reported by GetHuman-dmattdav
Feb 20th, 2021 - 2 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 536 others
0 customers following this

Timeline

GetHuman-dmattdav started working on this issue
Feb 20th 4:51pm

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