I Made a purchase at dollar general today. I had digital coupons for my purchase. My to...

GetHuman3834486's customer service issue with Dollar General from October 2019

Help with my Dollar General issue
First: share to improve GetHuman3834486's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3834486 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman3834486's own words
I Made a purchase at dollar general today. I had digital coupons for my purchase. My total was * dollars more than it should have been. After going over my receipt I realized my gain coupon did not work on a gain lint roller or gain febreze spray. I decided to return the entire purchase at a different location and re buy it with gain fireworks and febreze wax melts in place of the lint roller and febreze spray. The manager hesitated and said it was going to be very complicated to do my return but he did it anyway. The return was ** cents more than my original purchase which I didn’t understand. He returned my items and re rang it all in the same transaction. When I got to my car I realized it didn’t take my * dollar store coupon off because of the ** cent difference on the return. I asked him if he could honor the * dollar coupon and he said he couldn’t. He would get fired!! I explained to him he should have just credited the return back to my card and then rang up my purchase separately. Then I would have got my * dollars off. He didn’t offer to fix it. Very poor store management. I would appreciate your attention to this matter. **Lisa Ballard

GetHuman3834486 did not yet indicate what Dollar General should do to make this right.

How GetHuman3834486 fixed the problem

We are waiting for GetHuman3834486 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar General's attention and get better help faster. Tap below to get started.
Having Dollar General issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dollar General

Customer service issue
Reported by GetHuman3834486
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 962 others
0 customers following this

Timeline

GetHuman3834486 started working on this issue
Oct 26th, 2019 7:46pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians