I shop at the Dollar General in Madison, AL for all my food and everything I need. I ha...
GetHuman-dnanole's Complaint issue with Dollar General from July 2019
Help with my Dollar General issue
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Order number, Billing address, and Email address on the account (if applicable)
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-dnanole's own words
I shop at the Dollar General in Madison, AL for all my food and everything I need. I have to walk there and I'm disabled with it being the only store to get everything I need. So I spend over $*** a month there. My refrigerator went out the other day and I only had .** cents in my account. I called the Dollar general manager Shane and told him the situation and ask if there was anyway they could help me out with bag of ice so I could save the cold food I just bought there. His response to me was that they didn't have any money to help me so no... This guy is the most hateful, rude *******! Everytime anyone comes in that store he is a miserable mean jerk! He doesn't need to be a manger in a customer service position! I don't know how he got that job but he needs to be delt with and not allowed to treat good loyal customers like he does! What kind of store*company would allow this or not help out a customer that spends every dime I have there EVERY MONTH! I mean a $* bag of ice?! I lost all my cold goods and have been left with no food and I'm disabled and have no way of getting more food until I get my check in * weeks. All because this dollar general manager couldn't help out with $* to a neighbor* good customer?!
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