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Doheny.com Customer FAQ

Top Answers & How-to Guides

What is Doheny.com's Phone Number?

The question we are asked most often is about how to talk to Doheny.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Doheny.com, we value your privacy and take it seriously. Our privacy policy ensures that any personal information you provide to...
Ask any question you have about Doheny.com customer service, get an answer now.

Orders

How do I place an order?

To place an order on Doheny.com, simply browse our online catalog and add the desired items to your shopping cart. Once you have finished...

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You...

Can I cancel my order?

Yes, you can cancel your order. At Doheny.com, we understand that situations may arise where you may need to cancel your order. We...

Can I change my shipping address after placing an order?

Yes, it is possible to change your shipping address after placing an order on Doheny.com. However, please note that this can only be...

Newsletter

How do I sign up for your newsletter?

Signing up for our newsletter is quick and easy! Simply visit our website and look for the newsletter sign-up form. Enter your email...

Customer Support

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team as soon as possible. You may be asked to provide...

Payment

What forms of payment do you accept?

At Doheny.com, we accept a wide range of payment methods to provide our customers with convenience and flexibility. We gladly accept...

Return Policy

What is your return policy?

At Doheny.com, we pride ourselves on providing excellent customer service, which includes hassle-free returns. If for any reason you To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. We are unable to accept returns on certain items such as chemicals and pool covers for hygiene reasons. Shipping fees for returns are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned item and it is deemed eligible, a refund will be processed within a few business days. We strive to make your shopping experience with Doheny.com worry-free and want you to be completely satisfied with your purchase....

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Doheny.com, we understand that our customers are located all over the world, and we are committed...

Warranty

What is your warranty policy?

At Doheny.com, we have a comprehensive warranty policy in place to ensure your satisfaction with our products. We offer a standard...

Promotions

Are there any promotions or discounts available?

Yes, there are often promotions and discounts available on Doheny.com. We frequently offer special deals and discounts on a wide range...

Privacy Policy

What is your privacy policy?

At Doheny.com, we value your privacy and take it seriously. Our privacy policy ensures that any personal information you provide to...

Help me with my Doheny.com customer service issue

Ask any question you have about Doheny.com customer service. We will do our best to get you answers right away.
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