I lost my direct Express card I called direct Express ordered new card direct express m...

GetHuman5926574's Lost or Stolen Card issue with Direct Express from April 2021

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The issue in GetHuman5926574's own words
I lost my direct Express card I called direct Express ordered new card direct express mailed out card on March **th to the wrong address they mailed it to Sarasota Texas which does not exist and a lot e** when I needed a lot l** I have been waiting since second week of March to receive a new card which I have not received I'm getting really frustrated that now I cannot seem to get a live person on the phone and the automated teller thingy prompts cuts me off as soon as they tell me my card has been mailed to an invalid address I need someone to call me back immediately ***-*** **** my name is William Kennedy yes I am retired but do not have time to continue being hung up on by an automated tell her that is doing no good for me whatsoever sorry to be complaining but I'm really frustrated with this issue I have tried calling direct Express at least ** to ** times could someone anyone please give me a call back at ***-***-**** so the once again I may give you my correct billing address which I will give you here **** **th Street East lot ** Sarasota Florida ** *** again my telephone number I can be reached at ***-***-****

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Direct Express

Lost or Stolen Card issue
Reported by GetHuman5926574
Apr 5th, 2021 - a year ago
Not resolved
Seen by 172 customers so far
Similar issue to 12600 others
0 customers following this


GetHuman5926574 started working on this issue
Apr 5th, 2021 9:43pm