Please reimburse as soon as possible $*** which were fraudulently stolen from my account.

GetHuman-bduluc's Dispute a Charge issue with Direct Express from July 2019

Help with my Direct Express issue
First: share to improve GetHuman-bduluc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bduluc may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-bduluc's own words
An unauthorized charge was put to my account for $*** on July *rd. This called was closed and the new one is being sent to me because of that fraudulent charge. I am contesting that charge of $*** on July *rd from my direct card **** **** **** **** experience ******* code ***.*Bruno F Duluc*Dob ***********I tried to call and call , I was waiting on the phone for over an hour and a half twice. I finally was able to cancel my card and get a new one sent in the mail * day delivery, * I would please look into it and see I did not do the last purchase *withdraw of $*** . please rembourse the $*** to my account. * the transaction right before the fraudulent one was a four or five dollars to a coffee place in Pasadena in the morning.* I go to call from what seemed to be your * * * number telling me but it was direct express calling me about what appears to be a fraudulent transaction in my account which had to do with amazon.com. I did not do any purchase with Amazon so I told them to please send me your new job since this one was compromised. Feel free to call me anytime at ***-***-**** if you have any questions or to let me know the status of my claim. Thank you
the perpetrators well disguised as you Direct Express. When I try to call you I was put on hold for over * hours twice and once they cancelled my compromise called I could not call to talk to anybody about the reimbursement he was impossible to get anybody at that point.*I am very upset and very worried
Please call me*remboursement asap thank you!
* years plus customer
How GetHuman-bduluc fixed the problem

We are waiting for GetHuman-bduluc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Dispute a Charge issue
Reported by GetHuman-bduluc
Jul 8th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 12897 others
0 customers following this

Timeline

GetHuman-bduluc started working on this issue
Jul 8th, 2019 7:06pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians