I cancelled my account a few months back because I took military job overseas in Bahrai...

GetHuman-oscodaja's Payment Inquiry issue with DirecTV from August 2019

Help with my DirecTV issue
First: share to improve GetHuman-oscodaja's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-oscodaja may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-oscodaja's own words
I cancelled my account a few months back because I took military job overseas in Bahrain and I was told over the phone all early termination fees would be waived. I recently received a call from my spouse that she had a collection notice in the mail in the amount of $**.**. I was quite surprised because I was assured by Direct TV all charges would be waived. My name is James David Flynn. The account was under e-mail *****@***.com. My cell phone number overseas is ****-****-****and I can be reached via e-mail at *****@***.com. I would appreciate a billing rep to reach out o me because this has since gone to a collection agency for no reason. I have impeccable credit and I am very upset that this has happened after being assured all charges would be waived.

GetHuman-oscodaja did not yet indicate what DirecTV should do to make this right.

How GetHuman-oscodaja fixed the problem

We are waiting for GetHuman-oscodaja to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DirecTV

Payment Inquiry issue
Reported by GetHuman-oscodaja
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 18948 others
0 customers following this

Timeline

GetHuman-oscodaja started working on this issue
Aug 5th, 2019 1:35am