To Whomever IT May Concern:**I just called the *-***-***-**** number and I believed the...

GetHuman-tnbyork's customer service issue with DirecTV from December 2018

9 views | 11419 similar | 0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-tnbyork to get a DirecTV rep on the line!
Always use the GetHuman Phone to call DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-tnbyork's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tnbyork may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-tnbyork's own words
To Whomever IT May Concern:**I just called the *-***-***-**** number and I believed the person's name was CJ.*My question is why has my bill gone up $**.** in the last month without any reason. We have not added anything to it. This person kept going back over several months bills, I told her I just wanted to know why this bill has gone up. I know that an extra package was added several months ago, maybe October, when my son was told that the extra package was only a $* a month more--which was a LIE!! We cancelled that IMMEDIATELY!! Then we lost our loyal customer credit of $**!!! We added the Hallmark Movies and Mysteries!! That was a bust, so we cancelled that. Now we have been charged $** more a month and I want to know why. The person HUNG up on me when I told her I just wanted to know why!! That's great customer service, right???*Why has my bill been raised AGAIN?? The number associated with this is ***-***-****. *Rebecca York*Travis York

GetHuman-tnbyork did not yet indicate what DirecTV should do to make this right.

How GetHuman-tnbyork fixed the problem

We are waiting for GetHuman-tnbyork to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tnbyork fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tnbyork
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 11419 others
0 customers following this


GetHuman-tnbyork started working on this issue
Dec 26th, 2018 6:45pm