I am Lee Rogelstad. Account number *********. I subscribed to Direct TV a year ago, kno...

GetHuman-roglf's customer service issue with DirecTV from November 2018

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The issue in GetHuman-roglf's own words

I am Lee Rogelstad. Account number *********. I subscribed to Direct TV a year ago, knowing that in one year my bill would go up. I have nothing in writing telling me how much it would increase. All I have is some notes I made.In these notes I have $*** or $***. I got the new bill from AT&T, IT is $***.**. Had I known at signing that it would go up that much I never would have subscribed. My inclination now is to cancel. Yesterday I called ***-***-**** to find out what it will cost me to cancel. I was transfered to six different offices . The last one never picked up. I still don't have an answer. And AT&T does not have a customer service department so I am out in the cold unless you can help me. Thanks, Lee

GetHuman-roglf did not yet indicate what DirecTV should do to make this right.

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How GetHuman-roglf fixed the problem

I decided to go to the section that sells the directv packages. They hooked me up promptly with a gentleman that solved my problem

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Switch from DirecTV to direct TV now Hi*I am a direct tv customer. I have a direct tv account.**********. I am unable...I recently decided to switch from Dish Network to Direct TV. I subscribed to Dire...Direct TV charge me for service that I don’t subscribe I left Directv over * years ago. In May **** I called and signed up again for Di...I cancelled Direct TV many years ago and I still have the satellite dish installe...I have opened direct TV acount when I was in Florida a year ago. We suspended are...I am currently subscribe to the Direct TV premier package along with premier prot...Billed for **.** and I am not a customer of direct tv.

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DirecTV

Customer service issue

Reported by GetHuman-roglf

Nov 28th, 2018 - 9 mons ago

I have an issue with DirecTV too

Fixed

GetHuman-roglf shared how to fix

Seen by 13 customers so far

Similar issue to 10124 others

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Timeline

GetHuman-roglf started working on this issue

Nov 28th, 2018 4:58pm

GetHuman-roglf used the GetHuman Phone to get a rep from DirecTV on the line without waiting on hold

Nov 28th, 2018 5:05pm

GetHuman-roglf confirmed the issue is fixed. Hooray!

Nov 28th, 2018 9:12pm