Someone solicited my **-year-old father on the phone talk to me into changing his TV pa...

GetHuman-ddzines's customer service issue with DirecTV from November 2018

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The issue in GetHuman-ddzines's own words
Someone solicited my **-year-old father on the phone talk to me into changing his TV package promised him a bundle for $*** a month they came out set the TV end of it up and told him he had to contact AT&T for the rest phone and Internet long story short was told by AT&T that they do not service this area and to contact frontier or optimum which we did not want to use either one of them bad experience in the past then was told by DIRECTV that the prices were completely different asked for it to be canceled within ** hours told me I had to pay $*** fee told my father and that they would send us something in our email with information how to send things back still have not received anything in our email do you dzines@yahoo if you could please send immediately my phone number is ***-***-**** Joseph Dondero

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DirecTV

Customer service issue
Reported by GetHuman-ddzines
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10120 others
0 customers following this

Timeline

GetHuman-ddzines started working on this issue
Nov 28th, 2018 4:43pm

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