I have called over ** times to this ridiculous joke of a company. I could go on and on...

GetHuman1203898's customer service issue with DirecTV from September 2018

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The issue in GetHuman1203898's own words
I have called over ** times to this ridiculous joke of a company. I could go on and on about the ***** ups they’ve made, from day one! First * hours late, *nd wrong equipment, *rd drilled holes in my brand new hardwood floor, just to say oops can’t put it there. Then, oops brought the wrong equipment, then you “have” to have wireless we can not put the other in. However, since you have to have wireless your account will be credited!! I get the confirmation email everyth By in it was wrong, charged for the equipment charged for the nfl ticket and the other three channels they said were free.. I call and I’m told they will credit it and apologized. Then, oops, someone really screwed your account up. We have to close this account n Meet and issue a new one!! In the end after over ** hours of calls & cust service chats and over ** individual phone calls. I end up with a $*** bill. Once again, I’m having to call once again, I’m told by * different people, it will be fixed and you have a credit on your account. Once again, they freaking lied. I contribute to call, the continue to transfer and I’m likely going to have to take them to court. Pathetic, absolutely pathetic
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Customer service issue
Reported by GetHuman1203898
Sep 25th, 2018 - 4 mons ago
I have an issue with DirecTV too
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GetHuman1203898 started working on this issue
Sep 25th, 2018 10:03pm