I have called over ** times to this ridiculous joke of a company. I could go on and on...
GetHuman1203898's customer service issue with DirecTV from September 2018
Help with my DirecTV issue
First: share to improve GetHuman1203898's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1203898 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1203898's own words
I have called over ** times to this ridiculous joke of a company. I could go on and on about the ***** ups they’ve made, from day one! First * hours late, *nd wrong equipment, *rd drilled holes in my brand new hardwood floor, just to say oops can’t put it there. Then, oops brought the wrong equipment, then you “have” to have wireless we can not put the other in. However, since you have to have wireless your account will be credited!! I get the confirmation email everyth By in it was wrong, charged for the equipment charged for the nfl ticket and the other three channels they said were free.. I call and I’m told they will credit it and apologized. Then, oops, someone really screwed your account up. We have to close this account n Meet and issue a new one!! In the end after over ** hours of calls & cust service chats and over ** individual phone calls. I end up with a $*** bill. Once again, I’m having to call once again, I’m told by * different people, it will be fixed and you have a credit on your account. Once again, they freaking lied. I contribute to call, the continue to transfer and I’m likely going to have to take them to court. Pathetic, absolutely pathetic
GetHuman1203898 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1203898 fixed the problem
We are waiting for GetHuman1203898 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.