I have been a directv customer over ** years. Recently I asked Directv to come out, re...

GetHuman-ericmat's customer service issue with DirecTV from September 2018

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The issue in GetHuman-ericmat's own words
I have been a directv customer over ** years. Recently I asked Directv to come out, remove my dish from my chimney (need siding work) and mount on a pole in my back yard (they said they could not remount on roof). I told them to bring a ** foot ladder or larger. They came out once without the ladder, and now have no showed on * subsequent service calls. Unacceptable and VERY frustrated. I work and cannot do this. Need this escalated, but nobody on the phone or chat can help. Home phone: ***-***-****.
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Customer service issue
Reported by GetHuman-ericmat
Sep 20th, 2018 - 6 mons ago
I have an issue with DirecTV too
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Seen by 13 customers so far
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GetHuman-ericmat started working on this issue
Sep 20th, 2018 9:20pm