I have been a directv customer over ** years. Recently I asked Directv to come out, re...
GetHuman-ericmat's customer service issue with DirecTV from September 2018
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The issue in GetHuman-ericmat's own words
I have been a directv customer over ** years. Recently I asked Directv to come out, remove my dish from my chimney (need siding work) and mount on a pole in my back yard (they said they could not remount on roof). I told them to bring a ** foot ladder or larger. They came out once without the ladder, and now have no showed on * subsequent service calls. Unacceptable and VERY frustrated. I work and cannot do this. Need this escalated, but nobody on the phone or chat can help. Home phone: ***-***-****.
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