I can not tell you how unhappy I am since ATT&T took over Direc TV. ATT&T has single h...

GetHuman-skiptown's customer service issue with DirecTV from August 2018

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The issue in GetHuman-skiptown's own words
I can not tell you how unhappy I am since ATT&T took over Direc TV. ATT&T has single handle ruined Direc TV. I have to give you kudos it is now a little better reading about any given show and the list.*Now I am so pissed when I pull up my recordings at least * a day only half of my recordings show up some times I can turn off every thing and then turn it back on and the recordings come back in however most of the time I half to rebut my receiver to get recordings back in and if I am on * of my mines I half to go to my main receiver turn everything back no and rebut my main receiver a pain in the butt.*One of my biggest problems is after watching * of my recordings it records again when I delete it the next time it is bac on it records again and again that never happened when Direc TV owned it.*So far every since ATT&T bought out Direct TV they have ruined Direc TV it I believe the Tech’s that redid the coding everything should be moved as far away from ever doing any coding ever again for you or any one.*It is very had to find things that was so easy to find before ATT&T bought out Direc TV. I have talked to a lot of my friends that have Direc TV has the same feeling as I do. *If smoothing does not happen very soon Direc TV will be out of business.*For all the push back ATT&T is getting we out here with it can not understand why it is taking so long to fix all the problems and it seams like problems keep popping up the recording being recording over and over and half to rebut on a daily bases to get bac all of are recordings do you have any idea how annoying that is.**Gerald P. Krehbiel ***** E. Cactus Dr.*Mesa, AZ *********-***-*****S*****@***.com

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DirecTV

Customer service issue
Reported by GetHuman-skiptown
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 5282 others
0 customers following this
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Timeline

GetHuman-skiptown started working on this issue
Aug 26th, 2018 6:04pm
GetHuman-skiptown indicated the issue is not fixed yet.
Aug 27th, 2018 9:40pm
GetHuman-skiptown indicated the issue is not fixed yet.
Aug 30th, 2018 2:43pm
GetHuman-skiptown indicated the issue is not fixed yet.
Aug 30th, 2018 2:44pm
GetHuman-skiptown indicated the issue is not fixed yet.
Aug 30th, 2018 2:45pm
GetHuman-skiptown indicated the issue is not fixed yet.
Sep 12th, 2018 5:07pm

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