We have been NFL Sunday Ticket and Direct TV customers for a number of years, probably...

GetHuman1012151's customer service issue with DirecTV from August 2018

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The issue in GetHuman1012151's own words
We have been NFL Sunday Ticket and Direct TV customers for a number of years, probably *. We have been asked by other service providers to change, but because we are Sunday Ticket customers we have resisted. We have enjoyed our relationship, but I wanted to make you aware of some commercials that I find offensive. The NFL has had problems of its own, but I feel your recent NFL Sunday Ticket commercials showing fathers ignoring or minimizing their relationships and responsibilities to their sons to be an offensive method of advertising an otherwise fine service. I cannot understand how a responsible parent would make a decision like that, and even if you are doing it to poke fun, it is offensive and irresponsible advertising. Combining the NFL's issues with Direct TV's offensive materials may cause me to choose another provider.**Steve Laskoski*Cohoes, NY

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DirecTV

Customer service issue
Reported by GetHuman1012151
Aug 19th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 4969 others
0 customers following this
Items needed
Account phone number
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PIN or password on the account
Name on account

Timeline

GetHuman1012151 started working on this issue
Aug 19th, 2018 10:25pm
GetHuman1012151 indicated the issue is not fixed yet.
Aug 20th, 2018 11:29pm

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