I called last week and got information about direct tv now phone and internet the agent...

GetHuman-ksauvie's customer service issue with DirecTV from July 2018

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The issue in GetHuman-ksauvie's own words
I called last week and got information about direct tv now phone and internet the agent went over everything with me and told me my monthly charge would be **.** plus tax but I needed to pay her **.** that day and I would get a roku one time deal.I had been on chat several times and not getting no where I have spectrum now and was looking for better company well I just spoke to two different representatives about account and was informed that the information I was giving when I signed up was all wrong but still cost me**.** dollars now I find out your company is **.** more than I pay now n I get more for all this confusion and not told the truth one price was suppose to be **.** from day I signed up and today the representative told me it's ***.** plus tax.I am asking for my **.** dollar refund and will not be having your service I can send back the roku besides I never received the phone in mail
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Customer service issue
Reported by GetHuman-ksauvie
Jul 24th, 2018 - 10 mons ago
I have an issue with DirecTV too
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GetHuman-ksauvie started working on this issue
Jul 24th, 2018 9:05pm