Cancel service for DIRECTV satellite change to DIRECTV now was told during cancellation...

GetHuman-worksafe's customer service issue with DirecTV from July 2018

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The issue in GetHuman-worksafe's own words
Cancel service for DIRECTV satellite change to DIRECTV now was told during cancellation you to send me an envelope for the card in seven days and then a box for the recorder it’s been seven days you’ve sent nothing I will pay no penalties you will send an envelope for the card and a box
GetHuman-worksafe did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman-worksafe
Jul 6th, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 30 customers so far
Similar issue to 3103 others
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-worksafe started working on this issue
Jul 6th 3:50pm