called earlier today and asked Tech what I should do, as my sensor expired today and tr...

GetHuman4726004's customer service issue with DexCom from April 2020

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The issue in GetHuman4726004's own words
called earlier today and asked Tech what I should do, as my sensor expired today and transmitter expires on Thursday. Tech told me to change both today, which I did at **:** and have been receiving error warnings ever since, stating to change sensor. I called Technical support and pressed number for call back. That was * hours ago. Still have received no call back. I have called Technical support again and currently on hold and have been now for some time.

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DexCom

Customer service issue
Reported by GetHuman4726004
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 175 others
0 customers following this

Timeline

GetHuman4726004 started working on this issue
Apr 27th 7:23pm

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