I need the tracking number. Impossible to get through on the phone from Argentina. No answer to my email

GetHuman2890599's customer service issue with Deutsche Bahn from May 2019

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The issue in GetHuman2890599's own words
get the tracking number ... On April * we bought a Deutsche Bahn Twin Pass Flexi for ** days. The order is HZX**P. the tickets have not arrived yet**Our post office requests the TRACKING NUMBER
Withour a tracking number It is impossible to know where the tickets have gone or if they will arrive in time. We are leaving on May **
Sending us the tracking number
I expected the tickets to arrive sooner
Tried contacting them on the phone. Sent an email
I have an issue with Deutsche Bahn too
How GetHuman2890599 fixed the problem
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Deutsche Bahn

Deutsche Bahn Twin Pass Flexi
Customer service issue
Reported by GetHuman2890599
May 9th, 2019 - 2 mons ago
I have an issue with Deutsche Bahn too
Not resolved
Seen by 32 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman2890599 started working on this issue
May 9th 3:03am
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 12:50pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 12:56pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 12:58pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 1:01pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 2:45pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 2:50pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 2:54pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 2:56pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 7:19pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 9:48pm
GetHuman2890599 indicated the issue is not fixed yet.
May 9th 11:09pm
GetHuman2890599 indicated the issue is not fixed yet.
May 10th 12:01pm
GetHuman2890599 indicated the issue is not fixed yet.
May 10th 7:24pm
GetHuman2890599 indicated the issue is not fixed yet.
May 12th 3:37am
GetHuman2890599 indicated the issue is not fixed yet.
May 12th 3:38am
GetHuman2890599 indicated the issue is not fixed yet.
May 12th 4:35am
GetHuman2890599 indicated the issue is not fixed yet.
May 12th 4:36am