I ordered a receiver directly from denon on their web site denon.com. I received an em...

GetHuman-maurieo's customer service issue with Denon from March 2021

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The issue in GetHuman-maurieo's own words
I ordered a receiver directly from denon on their web site denon.com. I received an email telling me it was confirmed, but I never received a shipping or tracking number. It was going to be shipped via UPS. I have waited as long as *.* hours of the phone with no response. I tried email, no response. I tried support which transfered me to parts, who have no way to check the order. I tried live chat, they can't tract the order. Any other suggestions. They did place a hold for the purchase price on my credit card, but it expired and so now there is no charge set up from them on my credit card.

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Customer service issue
Reported by GetHuman-maurieo
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 122 others
0 customers following this


GetHuman-maurieo started working on this issue
Mar 29th 8:07pm
GetHuman-maurieo indicated the issue is not fixed yet.
Mar 30th 1:20am