Hello, I recently flew from Orlando to Detroit on Delta Air Lines Flight **** and then...

GetHuman1647479's customer service issue with Delta from November 2018

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The issue in GetHuman1647479's own words
Hello, I recently flew from Orlando to Detroit on Delta Air Lines Flight **** and then connected to Delta Air Lines Flight **** to fly to Grand Rapids, MI. During this process, my son lost his VERY special childhood blanket that he has had since birth and slept with every night of his * years. This may seem like something small, but to my son and I, this is a MAJOR heartbreak. Sadly, I have attempted to reach someone at Delta to look into this, as well as someone at the Detroit airport and have been given very little help and feel to be very "brushed off". I know this is not the image Delta wishes to present to it's customers. I know after hearing this, you will want to make attempts to make this right and show your customers that Delta does, in fact, value and care about their passengers. This is a story that presents Delta with a great opportunity to reach out and make a difference in the life of a little boy, but also opens up the possibility of a negative outlook on Delta, if not treated with care. My son had his blanket when he boarded in Orlando, and that is the last it was seen. It could have been lost on the first flight or the second and I would really appreciate someone looking into this lost item. A "lost item" report was filed according to the rep I spoke with, but that was nearly a week ago and we have heard nothing since. Please reach out and help in this situation. Thank you
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Customer service issue
Reported by GetHuman1647479
Nov 28th, 2018 - 9 mons ago
I have an issue with Delta too
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Seen by 4 customers so far
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GetHuman1647479 started working on this issue
Nov 28th, 2018 7:15pm