On ******* Sunday I had a flight with Delta . My flight was confirmed for checking on S...

GetHuman-natglyn's customer service issue with Delta from August 2018

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Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-natglyn's own words
On ******* Sunday I had a flight with Delta . My flight was confirmed for checking on Saturday at around *pm, later on around *pm my flight was cancelled with an email. I called Delta spoke with an agent regarding why my flight was cancelled and was told because of the weather. I asked the agent if I could rebooked to another flight or airline and was told every flight was grounded out of JFK. I explained to the agent that I had a boat I have to get in Porto Rico and was told that no flights was leaving until *******. The email that was send to me indicating that they were in the process of rebooking my flight . My flight was never rebooked and no consideration Or regards for the customers . I checked the next day the Monday ******* and flights were leaving JFK my flight was ******* at **:** am and flights had left before my schedule flight and after my scheduled flight. Also I saw that ticket prices were very high. My agent told me they could not rebooked me to get to my destination because of weather. But this was all lies because flights were leaving out of JFK I am now out of $**** because of Delta my children did not get to have a vacation because overbooking and lies. I will never fly with Delta ever again.
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Delta

Customer service issue
Reported by GetHuman-natglyn
Aug 20th, 2018 - 4 mons ago
I have an issue with Delta too
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Seen by 9 customers so far
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-natglyn started working on this issue
Aug 20th 11:33pm
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Aug 20th 11:34pm
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Aug 20th 11:47pm