my name is spelled wrong on reservation and callback person said they couldn't change i...
GetHuman676090's customer service issue with Delta from May 2018
Help with my Delta issue
The issue in GetHuman676090's own words
my name is spelled wrong on reservation and callback person said they couldn't change it. I questioned them and they were insistent. got off the phone and texted travel buddy and they changed her name spelling without an issue. WTF?!! so now I have to wait another ** minutes for callback & hope I get someone helpful?! This is awful. I should mention that I updated the spelling of my name when I checked in and it didn't save. they said that it doesn't save because a travel agent made the arrangements. guess what? travel agent isn't available and some how she has more clout than me? did I mention it's the spelling of my MIDDLE name? not really a big deal. SPIRIT would have been easier.
GetHuman676090 did not yet indicate what Delta should do to make this right.
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How GetHuman676090 fixed the problem
no one noticed that my middle name was spelled wrong. i'm glad it wasn't an issue!
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