Good evening. My wife and myself are traveling on our ** year dream vacation and saw ye...

GetHuman-lstaley's Complaint issue with Delta Airlines from May 2018

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The issue in GetHuman-lstaley's own words
Good evening. My wife and myself are traveling on our ** year dream vacation and saw yesterday we could upgrade our seats for $*** and sit in the "prederred seat." I did that on the website and made sure that seat we are sitting in **a and **b would be able to fully recline. however when I got on tonight it said that the two seats we were sitting in had "limited" recline... If thats the case we are going to need to change some because that was not how it was proposed to me. We just want it to be what we paid for. Also if there is any business class we would be interested in upgrading there...*Thanks for your help and hope to hear from you soon*Lucas Staley DL***********Heather Staley*SLC-CDG MAY * *:**PM departure ****-***-**********@***.com*I hope you can help. Thanks

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Delta Airlines

Complaint issue
Reported by GetHuman-lstaley
May 3rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11828 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-lstaley started working on this issue
May 3rd, 2018 5:04am
GetHuman-lstaley indicated the issue is not fixed yet.
May 3rd, 2018 11:00am
GetHuman-lstaley indicated the issue is not fixed yet.
May 3rd, 2018 11:19am

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